Speak With Confidence

What's inside

• Introducing yourself properly, and the twenty second introduction
• Do not let Mum answer, speaking for yourself
• Answer, detail, reason, complete replies instead of one word
• Giving enough information without every detail
• Explaining something in three steps
• Giving directions and asking for help clearly
• Speaking to adults and making a telephone enquiry
• What to say when you do not know the answer
• Buying thinking time and answering the question asked
• Strong openings, organising ideas and signposting words
• Cutting the ums, volume, pace and expression
• Body language, reading the listener and telling a story clearly